We will gladly exchange or accept the return of any unworn, FULL PRICED merchandise within 14 business days from the date the order was placed.
PLEASE NOTE: SALE AND 344 BASEMENT ITEMS ARE FINAL SALE. Returns and Exchanges will not be made on any Sale or Basement Item.
The following exchange/return policy and procedures applies only to online purchases of Full Priced Merchandise made though the 344 web site. For an item to be eligible for a full priced exchange/refund it must meet the following criteria:
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If you should receive defective merchandise or an item that is different from the invoice it may be exchanged or returned for a refund. Please note: All defective merchandise is subject to inspection.
Please mail the merchandise to: Shop 344 E Commerce Returns/Exchanges, 21 Dry Dock Ave., 401W, Boston, MA 02210. Please make sure the exchange/return portion of the Original Summary Sheet is in the package with the merchandise and that you have marked off the proper return code. If defective, please describe the defect in the notes section. If you would like a replacement please indicate exchange in the notes section. Once we receive and inspect the merchandise, if available, we will ship you a replacement/correct item free of charge. If you request an exchange for any reason other than defective merchandise, there will be a $5.00 restocking charge. If the item is no longer available we will contact you via email and offer you an alternative item or a credit.